Orders can be cancelled only before they are shipped.

Cancellation may not be possible if:

• The order is already processed
• The product is custom-made

Damaged / Wrong Product

If you receive:

• Damaged item
• Wrong item

Please contact us within 48 hours of delivery with photos.

Refund Timeline

Approved refunds:

• Initiated within 7 working days
• May take 3–5 additional days to reflect

Total refund time: up to 12 working days