Orders can be cancelled only before they are shipped.

Cancellation may not be possible if:

• The order is already processed
• The product is custom-made

Damaged / Wrong Product

If you receive:

• Damaged item
• Wrong item
  
  

Please record a video while unboxing the product and contact us within 48 hours of delivery, along with the unboxing video and photos.

Refund Timeline

Approved refunds:

• Initiated within 7 working days
• May take 3–5 additional days to reflect
  
  

Total refund time: up to 12 working days